I was very dissapointed with the VIP Meet and Greet...... What a watse of money and SOOOOO misleading!!!! We were to give our cameras to an employee to take pictures of the children, which was fine. I explained how to use the camera (which is not difficult). My child is up there standing with Max and Ruby and the employee is holding the camera up! To my surprise when my childs turn was done, the employee pass me my camera and states I wasn't able to get any pictures for you! Instead of taking pictures, she pressed video camera and record and the only shot I have is of Max and Ruby's feet. You would think since she was unable to take any pictures, she would have allowed my child to go back up so I could take them myself......BUT, NO, they only allowed each child to go up one time. Perhaps they should get competent staff, that know how to take pictures and follow instructions on how to take a picture. I was not the only one dissapointed with the incompitent staff member who didn't know how to use a camera. Why did we have to pass our Cameras to her is she doesn't know how to use any of them?? Now, my child has no pictures to look at of her and Max and Ruby. Try explaining that to a 3 year old!! The show itself was fine. but the dissapointment encountered from the meet and greet, made it difficult to enjoy the show!!!!!!